Courses Available Dealing With Difficult People High Pressure Negotiation: Taking it to the Next Level Leadership Workshop Masterful Communications; Because Every Word Matters Influence: Gaining Voluntary Compliance Enhancing Employee Safety Through Situational Awareness Ethics-Based Decision Making Workplace Violence - Prevention & Prediction Teambuilding Suicide: Assessment and Intervention Advanced Presentation Skills Workplace Bullying Influence: Gaining Voluntary Compliance The successful business professional has the ability and capacity to influence others and to that end, understanding the fixed action patterns people posses is a critical component. Most people are “hard wired” to respond to specific stimuli and knowing what those triggers are allows the successful influencer to move people down the path toward voluntary compliance. This keynote presentation provides: • The differences between influence and manipulation • Strategies for the application of influence; getting people to comply • A series of real life examples to illustrate the application of influence Learning outcome: This presentation will offer strategies for gaining voluntary compliance and an understanding of the importance of influence as opposed to manipulation. Participants will take away an understanding of how these strategies apply in real life interpersonal and business engagements.