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Courses Available Dealing With Difficult People High Pressure Negotiation: Taking it to the Next Level Leadership Workshop Masterful Communications; Because Every Word Matters Influence: Gaining Voluntary Compliance Enhancing Employee Safety Through Situational Awareness Ethics-Based Decision Making Workplace Violence - Prevention & Prediction Teambuilding Suicide: Assessment and Intervention Advanced Presentation Skills Workplace Bullying Masterful Communications; Because Every Word Matters Participants of this presentation will be introduced to high pressure communication strategies and an awareness of how success or failure in relationships is predicated on communication abilities. Be it in the business world or in an interpersonal relationship, effective communication is critical and this presentation underscores the importance of strategic and purposeful communication. This keynote incorporates the following: A discussion relating to how perceptions and assumptions affect communication Strategies for managing high emotions during high stakes engagements An exploration of how to take communications to the next level An examination of the differences between hearing and listening Learning outcome: This presentation will transform communicators from good to amazing. Participants will leave this keynote with the tools and communication tactics to flourish in a high pressure and high stakes engagement.